Home.AI has a growing role to play in recruitment. The difference is not whether it is used, but how it is used.
At Adecco, AI is deployed to remove friction, increase speed and improve consistency while keeping accountability, judgement and decision-making with people. Agents support the process. Humans lead the outcome.
We know from feedback that AI can sometimes feel overwhelming. That's why we use a clear, simple framework to explain what we do, why we do it and how it adds value.
Our approach is built on three connected pillars, each serving a different purpose.
Supports day to day productivity through tools such as Microsoft Copilot. These tools assist with drafting, summarising and insight generation, always prompted and controlled by people. We invest heavily in training, so colleagues use them confidently and responsibly.
Enhances recruitment quality and productivity through tools such as Job Poster, AI Match, Talent Placer and CV Optimiser, alongside specialist platforms like Harvey AI in our legal teams. These tools support better decisions without removing human oversight.
Powers our AI Agents and r.Potential, our joint venture with Salesforce. Agentic AI can orchestrate high volume workflows across the hiring journey, progressing tasks autonomously within defined guardrails - while humans remain accountable for outcomes.
All three pillars work together to support today, improve tomorrow and prepare us for what's next.
The UK plays a key role as an incubator market for AI within Adecco. New capabilities are developed, tested and refined here in live delivery environments, with strong governance and human oversight, before being scaled across other countries.
This approach ensures what we deploy is practical, compliant and proven not theoretical.
Candidates can be screened in minutes, engage outside office hours and move through the process more quickly.
Automated steps reduce delay and help standardise early-stage activity without stripping out the human experience.
AI helps teams handle higher volumes efficiently while maintaining oversight and quality control.
100% of hiring decisions stay with our recruiters.
Our approach includes human-in-the-loop oversight, transparent and auditable processes, GDPR-first data handling and alignment with emerging AI regulation.
Based on live delivery data, our AI-enabled workflows are already supporting measurable improvements across speed, scale and candidate engagement.
This isn't a pilot.It's how we work today.